Rule number 10: Don't add unneccessary words.
All too often I hear "Can I get a black coffee with cream and sugar?" Please, tell me what is wrong with this statement. Ok, you took too long, so I will tell you. There is nothing black about your coffee if it has cream and sugar in it (except that moment right before I add the cream.). These extra words get me confused and then I sound stupid trying to decipher them. I don't like to sound stupid...and I'm sure my co-workers feel the same way. I would rather YOU sound stupid. It's more fun that way.
Other things you should not add extra words to include, but are not limited to the following:
Mocha (do not add latte or cappuccino)
Chai (latte is fine. do not add tea or infusion to this. its too much. we know what we have.)
Frankly, those are the only ones I can think of, but the point is to NOT add things you do not need? Get it? Good.
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