Rule number 2: Don’t drive off before I’ve finished repeating your order and giving you a total.
I work the drive-thru. A lot. So this happens to me. A lot. Frankly, its rude. If you wait those two precious seconds, it will save me and my co-workers precious time and money. “How?” you ask? Well it is simple: I repeat your order so I know I have it right. I know I’m perfect, but sometimes I misunderstand the words coming out of your mouth. Ipso facto, if I ring in something wrong, my fellow barista will make it wrong and then, by the time it gets to you, it is wrong. In conclusion, we have to make a brand new drink and throw out that drink. You see? You see how you need to wait just two seconds? YOU SEE? THE RECESSION OF THIS COUNTRY IS ALL YOUR FAULT BECAUSE YOU COULDN’T WAIT TWO SECONDS TO CONFIRM YOUR ORDER!
Ok, that’s not true. But it could be.
Also, I don’t like overrings. You shouldn’t either.
I would like to recount a story from the other day (cue wavy dream lines and the ‘deedily-dees’ a la Wayne’s World.) I was taking an order from a man and this was the actual progression of conversation:
Me: “Hey, what can I get for you today?”
Sir: “Um a mocha with caramel.”
Me: “Ok, what size would you like?”
Sir: “Um, Large..?”
Me: “Ok, so we have a Large caramel mocha, is there anything else?”
Sir: “No that’s—”……silence…..
That was the last I heard from him. Until he pulled up to the window, paid, and drove off without his drink. We didn’t hear from him for another six minutes or so (yes, I counted). It really took you THAT long to realize the five and a half dollar coffee drink you just paid for was not in your possession? Stop and smell the roses, because if you don’t, you REALLY might miss something….like your expensive coffee drink.
I work the drive-thru. A lot. So this happens to me. A lot. Frankly, its rude. If you wait those two precious seconds, it will save me and my co-workers precious time and money. “How?” you ask? Well it is simple: I repeat your order so I know I have it right. I know I’m perfect, but sometimes I misunderstand the words coming out of your mouth. Ipso facto, if I ring in something wrong, my fellow barista will make it wrong and then, by the time it gets to you, it is wrong. In conclusion, we have to make a brand new drink and throw out that drink. You see? You see how you need to wait just two seconds? YOU SEE? THE RECESSION OF THIS COUNTRY IS ALL YOUR FAULT BECAUSE YOU COULDN’T WAIT TWO SECONDS TO CONFIRM YOUR ORDER!
Ok, that’s not true. But it could be.
Also, I don’t like overrings. You shouldn’t either.
I would like to recount a story from the other day (cue wavy dream lines and the ‘deedily-dees’ a la Wayne’s World.) I was taking an order from a man and this was the actual progression of conversation:
Me: “Hey, what can I get for you today?”
Sir: “Um a mocha with caramel.”
Me: “Ok, what size would you like?”
Sir: “Um, Large..?”
Me: “Ok, so we have a Large caramel mocha, is there anything else?”
Sir: “No that’s—”……silence…..
That was the last I heard from him. Until he pulled up to the window, paid, and drove off without his drink. We didn’t hear from him for another six minutes or so (yes, I counted). It really took you THAT long to realize the five and a half dollar coffee drink you just paid for was not in your possession? Stop and smell the roses, because if you don’t, you REALLY might miss something….like your expensive coffee drink.
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