Wednesday, November 24, 2010

Moo.

Rule number 7: Don't be an interrupting cow.

No one likes to be interrupted. Period. So why do you find it necessary to interrupt me when I am about to explain something to you? I anticipated your needs and questions and decided to go ahead and explain. Why would you EVER think to interrupt me in doing so? You just need to hear yourself speak? Because that is what I'm gathering.

Today, I had the worst interrupting cow ever. Here's how it went

Me: Hey, what can I get start--
Customer: I want a caramel mocha. (long enough pause for me to begin to ask what size and then she interrupted me again) LARGE!
Me: Ok, so that's a Large caramel mo--
Customer: Um, can I like get that blended though? I want it blended.
Me: Ok, so we have a Large caramel mocha blended. Anythin--
Customer: Does that have 3 shots of espresso in it? Because like at Starbucks someone once told me that a grande there is like your medium or something here. Is that, like, true?
Me: Our blended drinks are coffee-based, not espresso based.
C: Um, but are there 3 shots of espresso in there?
M: No, it is coffee-ba--
C: Because like I want the espresso.
M: No it is coffee-based. There is no espresso in---
C: OH! Then I want it, like, hot then. K?

This is nearly verbatim. Likes included. This is why I have gray hair people! IT IS ALL YOUR FAULT! If you would let me explain something, you probably wouldn't have to say anything else except yes or no to confirm your order. Do you understand how this process works? DO YOU?

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