Yeah. I said it.
*DISCLAIMER*:This is being written out of sheer frustration.
We got a customer survey response back the other day and this is what it read(not verbatim, as i don't have it in front of me): Tips jars should be removed. I'm already paying $5 for my drink, I shouldn't have to tip on top of that.
It is my (and everyone else's) understanding that tipping is optional. We don't even have a place on a credit card receipt for you to add a tip on your card. Frankly, these tip jars are non-evasive. Is there some little elf running around biting your hand if it does not drop money in the tip jar? (I mean, if you are on certain drugs, maybe there is. In which case, it sounds like there is a deeper issue at hand than the presence of tip jars). I feel like the effort we put in to serving you, keeping the store clean, and cleaning up after you deserves at least a 15% tip. I mean really, just the other day we had to clean up poop off the men's room floor. I think there's a rule somewhere that states, "Thou shalt tip if thoust leaves an unwanted present on the bathroom floor". Do you know how hard I struggle not to put dirt in your cup when you are mean to me? That most certainly deserves a quarter. Or two.
So I started this off about how I'm writing this out of frustration. The frustration did not stem from that comment. No no, I simply laughed at that one. The frustration came from the 5 hours I worked today with fairly steady, even busy traffic most of the time I was there. What do I have to show for it? $3.79 in tips. Frankly, the amount of "Uuuuums" and drink remakes and indecision I dealt with should have gotten me at least $10 in tips. Sounds reasonable to me.
Next time you find yourself ordering a $7 drink, please stop and think about the amount of self-control it takes not to rub some dirt in your cup before handing it to you. Maybe then you'll find yourself tipping.
